Technical Support
English Spanish


Maintaining Hardwood Floors

Maintaining Hardwood Floors
Maintaining Hardwood Floors
Hardwood floors represent a substantial flooring investment, therefore; it is important to implement a proper care and maintenance program to maintain this investment. A total care program consists of key areas including: 1) Preventative Maintenance, 2) Routine Maintenance and 3) Spot and Spill Removal.

1)Preventative Maintenance  
Protect floors when moving heavy objects to prevent permanent scratches. The use of plywood and heavy cardboard are examples of protective barriers.  Use appropriate wide floor protectors under tables, chairs, and any other heavy home furnishing to avoid permanent damage. As a rule, the heavier the object, the wider the floor protector. Walk-off mats should be used at all entrances to absorb soil and moisture. The use of appropriate mats will help avoid scratches and damages to the floor. If mats are placed directly on top of the hardwood floors, use proper indoor mats. Mats that can trap moisture underneath have potential to cause possible discoloration. Latex and rubber backings are not recommended. Area rugs are recommended in high traffic and pivot areas. Avoid shoes with spiked or damaged heels. Also keep pets’ paws and nails cleaned and trimmed.
2)     Routine Maintenance
Daily removal of dirt and dust is important to prevent particles from abrading the floor’s surface. Sweeping, dust mopping, and vacuuming are recommendations to remove soil particles that can result in scratches and worn appearances. Do not use vacuums with rotating beater bars on hard surfaces.
Periodic cleaning will be necessary to help maintain the floor’s appearance. Always pre-vacuum or dust mop before any type of cleaning. Shaw’s R2x Hard Surface cleaner or appropriate hardwood floor cleaning agents (neutral pH cleaners) are recommended. Do not use abrasive cleaners or cleaning agents that leave dull residues on the surface of the floors. Never wet mop the floor with water and do not allow excess cleaner to remain on the floor’s surface as this may permanently damage the wood. Steam cleaners are not recommended. Expedite drying with air movers or fans. Do not use oil soaps, liquid or paste wax products, or cleaners with citrus type oils, Tung oils, silicon or ammoniated products as well as 2 in 1 cleaners with polish additives. Problems from these type products can affect the floor which would not be considered in the warranty.

3)     Spot and Spill Removal
Remove wet spills promptly by blotting with white paper or cloth towels.  Dried spots should be removed by a neutral pH cleaner with gentle agitation from a clean towel or cloth. Always blot dry. Do not use detergents or abrasive cleaners since these products can result in a dull residue and appearance. Use rubbing alcohol (isopropyl alcohol) or odorless mineral spirits with a clean white cloth for spots requiring a solvent type cleaner that hardwood cleaning agents cannot remove.